Shipping policy
Shipping Policy — Ocean Ore Clothing
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays. You'll receive a confirmation email with tracking once your order has shipped.
Domestic Shipping (Australia)
- Standard Shipping — $11.00 AUD
- Express Shipping — $15.00 AUD
- Free Standard Shipping on orders over $100 AUD
United States
- Standard Shipping — $10.00 USD
International Shipping We ship to over 170 countries worldwide.
- Standard Shipping — from $10.00 AUD
- Free Standard Shipping on orders over $100 AUD (select regions)
Delivery times vary by destination. International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking to update.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at adminoceanore@gmail.com and we'll investigate with the carrier.